London
United Kingdom
Intelligent AI Agents
Secure, custom AI agents and voice agents that streamline internal workflows, automate routine tasks and give instant access to crucial information, around the clock.
The product
One agent. Your data, your tools, your workflow.
Each agent is connected to a Contextual Master Database of your business knowledge and given the specific tools it needs to finish the job, not just answer questions.
- 01InboundCall or message arrives
- 02UnderstandIntent + business context (RAG)
- 03ActCRM · Calendar · Email tools
- 04Hand-offTeam notified when needed
- Can you automate our support line?
- Yes. Which systems do you use today?
- A CRM and a shared inbox.
- Noted. I've booked you a call with the team.
CRM updatedCalendar action
Availability
24/7
Round the clock, multilingual and built to scale with you.
What we build
Complete business automation.
Agents that go beyond task automation and take on whole workflows, from first contact to follow-up.
- Talk
Voice agents
Virtual assistants that talk with your customers in real time on inbound and outbound phone calls via Twilio: answering questions, qualifying leads and handling support queries, around the clock and in multiple languages.
- Grow
Lead generation & enrichment
Agents that find and qualify new leads, then gather everything worth knowing about them before your team picks up the phone.
- Support
Customer success
Manage and resolve customer issues quickly, with context from your own business data.
- Focus
Personal & inbox agents
Assistants that handle scheduling and calendar actions, and sort and prioritise email so the important things surface first.
- Automate
Workflow automation
End-to-end automations that streamline internal workflows, take over routine tasks and give instant access to crucial information.
- Build
Custom AI solutions
For larger organisations that need more than general-purpose tools like GPTs: secure, bespoke builds aligned to how you actually work.
Channels
Meet your customers where they already are.
The same agent, the same knowledge, on the platforms your customers and team already use.
- Voice
- Chat
- Slack
- Telegram
How it works
A core build, scaled to what you need.
Every project runs the same core sequence. Add-on modules slot in where your business needs them, so the number of steps grows with your scope, not ours.
- Core · 01
Master database
We build your contextual knowledge base: the foundation your agent needs.
- Core · 02
Data capture & RAG
Automated pipelines capture emails, meetings, notes and project data so your agent stays current.
- Core · 03
Agent interface
We connect your agent to the platforms you prefer: voice, chat, WhatsApp, email, Slack, Telegram and more.
- Core · 04
Tool building
Custom tools that let your agent complete multi-step workflows, not just answer questions.
- Core · 05
Testing
Every action is tested for reliability and consistency before go-live.
- Core · 06
Hand-off & support
Documentation, training and ongoing support for long-term success.
Optional modules+ System integrations+ Voice agent+ WhatsApp+ Analytics & reporting+ Extra custom tools
A typical core build takes around 30 days; added modules extend the scope and timeline.
What you get
Agents that do the work, not just the talking.
Answers grounded in your data
Responses draw on your own documents, systems and history, not generic web knowledge.
Work that gets finished
Agents book, update, route and follow up through your tools instead of handing tasks back.
Always-on coverage
Customers get a response at any hour, in their language, with a clean hand-off to your team.
You stay in control
Documented builds, tested actions and ongoing support, with data protection built in.
Illustrative scenarios
Examples, not client case studies- Voice · Illustrative
Clinic receptionist
A voice agent answers calls, books and reschedules appointments and sends confirmations.
- WhatsApp · Illustrative
E-commerce support
A WhatsApp agent tracks orders, answers product questions and escalates returns to staff.
- Internal · Illustrative
Knowledge assistant
A Slack assistant answers team questions from policies, meeting notes and project docs.
Built with tools including ElevenLabs, Twilio, n8n, Supabase.
New · AI marketing & video
Content made with AI, finished by people who know video.
Real-time video avatars that talk live with people, plus AI video, voiceovers in multiple languages, content campaigns and marketing automation, from a team with a background in video and audio production.
- Live
Real-time video avatars
- Video
AI video creation
- Voice
AI voiceovers & multilingual versions
- Campaigns
Content campaigns
Why SentientFlow
Beyond general-purpose AI.
We have built many AI automation solutions that streamline internal workflows, automate routine tasks and give instant access to crucial information. Custom AI, not another chatbot.
Customisation
Every solution is tailored to your processes, language and goals. No one-size-fits-all templates.
Security & compliance
Robust protection for sensitive business information, built to comply with global data protection regulations.
24/7 availability
Round-the-clock availability, multilingual support and native scalability that grows with your business.
Seamless integration
Flexible API connectivity with your existing systems, plus continuous support to keep integrations up to date.
About us
Tailored AI, built for the way you work.
SentientFlow AI Solutions is a software development company specialising in tailored AI solutions for businesses: secure, sophisticated automations designed to enhance efficiency, protect your data and comply with global data protection regulations.
Led by CEO Ivan Bridgens, our team works with clients internationally.
Cape Town
South Africa
Work on your business, not in it.
Book a free introduction call, or speak to Senti, our voice agent, right now.
Or email info@sentientflow.co.uk